M001 1-Hr Overview on How to be a Strategic Thinker

Strategic Thinking is a powerful and invaluable skill. It is a precursor to putting together a strategy. It involves a set of attitudes, skills and concepts.

In today’s dynamic and uncertain world, thinking strategically will lead to greater chances of success in whatever business you are in.

The only catch: Strategic Thinking doesn't come naturally. Because most of us tend to react to issues and make short term decisions.

Strategic Thinking skills have to be learned, cultivated, practiced, and applied before you can be more strategic.

Join us for a 1-hour talk to discover tried-and-tested methods on how you can be more strategic.

Session Objectives

• Learn about the 8 Attitudes of a Strategic Thinker.

• Learn about the 6 Skills of a Strategic Thinker.

• Learn about the 8 Key Concepts in Strategic Thinking.

• Understand the strategies of companies like Apple, 3M, Toyota, Honda, Johnson & Johnson, Singapore Airlines, Amway, FEDEX, Temasek and many more…

• Apply the Strategic Thinking skills to your organisation.

• Understand what questions to ask and the sequence of those questions.

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About the Speaker

F T Liu is a Strategy Consultant with DPI Singapore. He has more than 30 years of hands-on strategy experience with US and European MNCs as well as SMEs and his own start-up.

He spent the first 6 years in the factory mastering engineering, quality and manufacturing strategies. These are documented in his book “The Fairchild Singapore Plant (1969 to 1987)”.

He then spent the next 7 years with DuPont mastering sales and product marketing strategies, first as a Technical Sales Representative and then as Director of Product Marketing for Asia Pacific.

He was based in Taiwan for 2 years mastering regional marketing strategies as the Greater China Regional Marketing Director for Temic Semiconductors, the electronics division of Daimler-Benz.

F T put his business strategy to the test when he started a dot com in 2000 helping MNCs move their products, services and technology to their customers over the Internet. That venture ended 3 years later as a result of the dot com bust.

He then spent the next 9 years in Supply Chain Management working for various MNCs and SMEs developing strategies to help their clients take costs out of their supply chains.

F T is a Singapore Certified Management Consultant and an author of four books on business and engineering.

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M002 1-Hr Overview on How to achieve breakthrough results through Creative Thinking

In this highly competitive economy, organisations need people who can approach situations with creative ideas in order to achieve breakthrough results.  It is no longer enough for companies to do the same thing better.

This program will show you how you can become such a person.

Based on the best-selling book “Game Of Thoughts: Understanding Creativity Through Mind Games”, the co-author will convince you that you can be creative.  He will also show you various techniques of generating innovative ideas, and how to how to apply creative thinking to achieve your company’s objectives as well as becoming a better person. 

This program will change the way you think and behave.

Session Objectives

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• Understand how the mind works, and be convinced that you can be creative.

• Know the difference between creativity and innovation.

• Learn how to think “out-of-the-box”.

• Effectively apply creativity and be successful.

About the Speaker

John Teo has more than 25 years of working experience in senior management and in sales and marketing of technical products and services.  He has worked for an MNC, various SMEs and was a partner in a precision engineering company.

Right from his first job in Diethelm Singapore, a MNC, John helped to start up a Marine Department from scratch to become a profitable division within two years. 

In 1984, he was head hunted to help Material Handling Engineering Ltd, a SME, promote its business locally as well as abroad.  As the General Manager of its Products Division, John spearheaded the product development of two company’s products, one of which was the first locally designed and manufactured Automated Guided Vehicle (AGV).  The company subsequently became public listed in 1989. 

John helped out a couple of other SMEs in the information technology and multi media industries before setting up a precision engineering company with several partners in 1993.  He became the Management Representative and brought the company to ISO 9001 certification in 1996.

John is a Certified Professional Trainer (International Professional Managers Association, UK), as well as a Certified Professional Behavioural Analyst (CPBA).  He holds a Bachelor of Engineering from the University of Singapore, and has obtained the Advanced Certificate of Training and Assessment (ACTA).  He is also a Co-Founder of the Association of Professional Trainers (Singapore).

John is also the President of the Singapore Branch of the International Brotherhood of Magicians that has its HQ in the USA.  He frequently uses magic in his lectures and presentations not only to enliven the audience, but to bring out important principles in a fun way. 

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M003 1-Hr Overview on Strategic Business Management

The Strategic Business Management programme is designed as a development programme that teaches participants how strategic, marketing, operating and financing decisions come together to drive business objectives.

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The programme combines conceptual training in strategy with the immediate opportunity to apply concepts in a fast paced competitive and engaging board-based business simulation.

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The “learning by doing” approach builds strategic thinking, triggers shared insights that lead to real behaviour changes in the workplace, and results in much higher retention than traditional training methods.

In this 1-Hr talk, you will get to learn why many seasoned business professionals, who have been through this programme, say they learned more about strategy and finance — and their impact on their business — than a formal finance course.

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Session Outcomes

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The programme simulates the workings of a company complete with manufacturing, solutions, sales, marketing and financial operations. This hands-on learning experience gives participants the opportunity to develop the following:

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• Understand the connections of the financial statements to the business 

• Develop, execute budgets, operational and strategic plans

• Understand strategy and marketing frameworks

• Manage customer receivables, supplier payables and loan re-payments in competitive business situations

• Understand key financial ratios and analyse business performance

• Create business diversification through multiple product lines and solutions development

• Understand the concepts behind project valuations DCF and NPV

Who Should Attend

This challenging business simulation is designed for new as well as experienced managers or professionals in operational, sales and business management roles.

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Note: We are now looking for organisations or individuals to partner us in promoting our highly acclaimed business acumen programmes in Myanmar . If you are an established training provider or an individual who has experience (with an MBA) facilitating business leadership programmes, we would like to hear from you. 

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About the Speaker

Sekar Shanmugam started his career at Intel as a Systems Engineer and has spent the majority of his 24 year career working in leading companies like Hewlett-Packard (HP) and Maxis Berhad (a leading mobile operator in Malaysia) in senior leadership roles.

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His experience includes, among others, managing business units with full P&L, sales and operational responsibilities, guiding his organization through the 1997 Asian financial crisis and leading the integration efforts in Malaysia during the merger of HP and Compaq in 2001.

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As Director of Service Delivery at HP Malaysia, he led his organisation to win the Computer World Malaysia "Best Support & Services" inaugural award in 2001 and again in 2002 against other industry IT giants.

In 2007, Sekar moved from the technology sector to work for a Khazanah Nasional (Malaysia’s sovereign wealth fund) agri-business start-up.  As Director of Sales & Marketing, he spotted a gap in the market and led the creation of a new brand of packed fresh vegetables ­ - probably a first in South East Asia in the targeted market segment. 

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Sekar joined Maxis in 2010 as General Manager of Corporate Business and the Public Sector - a USD170 Million business unit.  At Maxis, he led the initiative to create new future revenue streams in the form of enterprise mobility services – ie. how does mobile technologies help organizations improve their productivity or increase sales.

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Sekar is a proponent of educating employees on how businesses work so that they will be able to contribute effectively to the company’s business goals. He is currently the Managing Director of  ProfitAbility in SE Asia – the regional partner to ProfitAbility Business Simulations, UK - a world leader in developing customised business simulation programmes.

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Sekar holds a Degree in Electrical Engineering from the University of Malaya and an MBA from the University of Cambridge.

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About ProfitAbility

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ProfitAbility Business Simulations is based near Oxford in the UK. Founded by two graduates from the Universities of Cambridge and Oxford about 25 years ago, ProfitAbility designs and delivers customised business simulations for some of the world’s leading companies – companies such as Siemens, Nestlé, Roche, Volkswagen and GKN. 

ProfitAbility's business simulations are designed specifically to change behaviour, and to deliver measurably improved business outcomes.

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M004 1-Hr Overview on Enhancing Professional Strength

IF YOU DON'T MANAGE YOURSELF, SOMEBODY ELSE IS GOING TO MANAGE YOU!

Strength, whether professional or personal, is essential for everyone on their development journey. Without strength, one is unlikely to become a better and successful person since accomplishments are difficult to achieve in this dynamic world.

Whether you are a manager or leader, understanding your strengths and weaknesses will shape your leadership style and persona so that you will be able to stand out in the crowd.

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This 1-Hr overview session is carefully structured for those who want to advance their level of confidence, self-assurance, and self-empowerment by observing the practices of managing tasks, communication and self-awareness.  

By managing yourself well, it follows that managing others will undoubtedly be easier.

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Session Outcomes

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• Understand how you apply your strength to develop your portable skill.

• Observe flexibility between multitasking and single-tasking

• Study, develop and execute your way of communication with good practices

• Develop approaches to mindfulness and presence for stronger confidence.

Who Should Attend

All Managers and Leaders (including those who aspire to be)

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About the Speaker

Thuzar Win is the Business Development Director at Alpha Power Engineering Ltd. The company is one of the top ten leading electrical engineering firms in Myanmar specializing in the design, consulting and construction of electrical projects across the country. She is responsible for the overall management, strategic planning, policy implementation, business networking, financial control, sales & marketing, and new investment initiatives.

Thuzar designs and implements measures in revenue growth and company expansion. She is involved in driving the organization to become a responsible business, making social development initiatives a priority. 

Thuzar holds a Master’s of Business Administration from the University of Bradford, where she also developed her entrepreneurial mindset, and a Bachelor of Science in Chemistry from Yangon University.  She attended intensive HR Management at HIDA, Japan in 2015 and the DCP (Director Certification Program) in 2016.

Thuzar is also an 2016/2017 International Woman’s Forum Leadership Foundation Fellow after attending executive education program at Harvard Business School in US and INSEAD Business School in France.

With over 19 years’ experience in human resource development and IT professional roles, Thuzar began her career at Total E&P Myanmar where she advanced her IT skills and HR Management skills. She is a member of MYEA and UMFCCI. She has been selected as one of the Corporate Governance (CG) trainers initiated by IFC to involve in CG movements around the nation.  

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M005 1-Hr Overview on Making Things Happen, Getting Things Done

The world of work and business is undergoing unprecedented change – with advances of technological applications in almost every aspect of life, increasing educational levels, changing socio/political systems and norms and higher expectations of a better life of citizen workers.

Effective leadership in a VUCA (Volatile, Uncertain, Complex and Ambiguous) business environment demands the transformation of management from the old-style command and control to a new style of inspirational or transformational leadership.

Every leader aims to take initiative to make things happen and every manager want to get things done.

This 1-Hr talk focuses on understanding transformational leadership by examining old competencies and attitudes in line with new leadership competencies and thinking to bring about sustainable change in organisations and society in general.

Participants will be involved in an experiential activity to experience the impact of their current leadership compared to exemplary leadership practices incorporating new leadership competencies.

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About the Speaker

Francis Tan currently runs his own training consultancy that focuses on the areas of leadership development, change and organizational development, competency mapping, strategic workshops, conflict and people management, performance management, creativity and innovation and trainer skills.

He has consulted with numerous public sector agencies and private multinational companies  locally and overseas.

Prior to establishing his own consultancy, Francis worked in the human resource, training and consultancy field for more than 18 years.

Francis holds a Masters in Education and Human Resource Development from George Washington University and a Bachelor of Business Administration from the University of Singapore.

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M006 1-Hr Overview on Managing in a VUCA World

Countries can no longer protect their local industries from competition and disruption from a digital world. How should companies embrace VUCA and build a competitive business frame.

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Established companies in Myanmar will not be isolated from the phenomenon of startup companies emerging to compete with them. Startup companies have the advantage of agility and typically embrace new technologies. As an emerging economy, Myanmar companies and entrepreneurs will face the twin challenges of; How do you create sustainable startup companies, and, How to digitally transform the larger established companies?

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Startup companies need to understand how to leverage their core competences and build a successful Business Frame. Operating companies need to understand how to identify and remove bureaucratic processes. They need to understand how to implement a transformation roadmap that addresses the new business environment and yet keep management and staff engaged.

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This session explores the challenges faced by companies and entrepreneurs. Participants will be introduced to digital changes across several industries as well as examine and understand innovation and technology. Anwar will be drawing from his personal experiences as well material from his book - 9 Entrepreneurisms: Management Practice for a VUCA World.

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About the Speaker

Anwar has over 30 years of senior management experience across a range of industries, from shipbuilding, fast-food, technology, venture capital and hospitality. Until May 2015, Anwar was Director of Operations of Tune Hotels Group. He has taken three companies public; NTI, Efficient E-Solutions and ISS Consulting.

Anwar has been a cofounder of several startups. He has worked with Venture Capital funds in Singapore and Malaysia, making investments in technology companies in both countries as well as the US.  

Anwar has a B.Sc. in Naval Architecture from Newcastle-Upon-Tyne and a MBA from IMD, Lausanne.

Anwar is co-author of "9 Entrepreneurisms: Management Practice for a VUCA World". He is a Mentor with Malaysian Global Innovation & Creativity Centre, and Advisor to a solar-engineering (PV) company.

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M007 Strategic Change Management in Myanmar's Context

IT HAS BEEN SAID THAT CHANGE IS THE ONLY CONSTANT.

As today’s environment is rapidly changing, we all must think of change and the way to change smoothly and successfully.

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Myanmar enters new era in political, social and economic life and changes are taking place around us. However, not all the changes occur as we want and as it should be. It is really a tough job to make the desired changes happen.

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For managers, it is necessary to formulate strategies for their organizations and to implement them. The strategic implementation needs to consider change management and to overcome obstacles in the process of change.

Particularly, the resistance to change is a major problem in change management. It is very essential to understand the nature of resistance and to find the ways to tackle the resistance.

In this 1-Hr overview session, you would be able to gain the following key aspects of change management:

• Major changes in business environment

• Types of Change

• Strategic Change Management Process

• How to cope with resistance to change

• Influence of context to strategic change

• Myanmar context of change management.

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About the Speaker

Dr. Sein Min is a graduate of the Institute of Economics, Rangoon (currently known as Yangon University of Economics). He completed his Masters in Commerce in 1983 and his doctorate in Marketing in 1991. His Ph.D. was awarded by the Passau University, Germany.

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Dr. Sein Min worked at the Commerce Department and Department of Management studies of the Institute of Economics, Rangoon. He held the faculty position of Associate Professor at the Economic Department of University of Distance Education, Rangoon.

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Dr. Sein Min spent 2001 to 2015 in Singapore as a lecturer in private business schools. He conducted a number of MBA courses offered or validated by prestigious UK universities.

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Dr. Sein Min is currently the Academic Director of Strategy First Institute, Yangon, Myanmar. He teaches marketing and business management courses.

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M008 1-Hr Overview on Crisis Management

In an era of globalization where the Internet is blazing fast to carry the slightest news of an organization crisis within seconds, the postmodern leaders are often grappled with making that ultimate decision that can affect many lives and the organization’s reputation.

While having good IQ & EQ is able to serve you to perform management issues in your organization in an orderly manner, the latter is very much important to balance that act during a crisis management situation.

Learn how you can be CALM by staying focused and composed in the midst of a crisis.

• Gain an insight of how the "flight or fight" system works in all human beings when faced with an "imaginary lion".

• Understand the advantages of possessing a strong resilient mind through reconciling the current situation by listening to your current emotions (RESILIENCE).

• Master the CALM technique to build a strong resilient mind.

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Who Should Attend

Organizational Management and Community Leaders who are primarily responsible for people, property, and business continuity. Government leaders in the areas of security, safety and risk management are also encouraged to participate.

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About the Speaker

Khai Rassidy has a combined experience of 18 years in the maritime, aviation, traffic, IT projects and security risk management. As a former law enforcement officer, he was involved in various security operations in the maritime, aviation and state events; Singapore’s repatriation of the last batch of Vietnamese refugees’, IMF World Bank, Formula One, SGSecure.

Khai is a multi-disciplinary coach consultant based on counselling and group psychotherapy skills. He is also an active community mobilizer for Singapore’s National Counter-Terrorism movement “SGSecure”.

Khai is also an ACTA certified trainer.

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M009 1-Hr Overview on Executive & Personal Coaching

When we talk about coaching, the first thing that comes to mind is typically a Sports Coach.  Do you know that you can hire an Executive Coach to support you in your personal development and to help you reach your goals faster?

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Coaching is an on-going inter-developmental partnership between a Coach and Client. A Coach supports you to maximise your personal and professional potentials.       

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Coaching is distinct from consulting, counseling, mentoring or training.  It involves an inter-active, thought-provoking and creative process. Through a series of conversation and powerful questioning, a coach helps you to discover the path that you innately desire but never find the time to explore.

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Coaching is more than just motivating and supporting you. A Coach also engages you with proven tools and methodologies that are especially tailored to your individual needs.

Join us for a 1-hour talk to discover what coaching can do for you. 

Learning Outcomes

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• What is Coaching?            

• Why is Coaching beneficial?

• When to hire a Coach ?

• How does a Coach support you?

Who Should Attend

Any management staff who feels he or she needs professional support to reach full potential.

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About the Speaker

With more than 25 years of global, regional and local human resources management experience in several multi-national companies in the banking, media and oil & gas sectors, Rosalind Wong has evolved as a HR professional and acquired extensive experience in HR management, consulting and coaching. 

Rosalind's  focus has been on assisting organizations to build strategic capabilities to drive performance management practices, implement effective corporate restructuring and partnering with business leaders to manage talent.

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Rosalind is inspired to work with people from different walks of life to support them in their journeys to fulfill their professional and personal aspirations. Her personal learning motto is “to never stop learning and exploring”.  She sees her coaching practice as an oasis in this fast-paced world and likens it to a   space which provides refuge, relief, inspiration and motivation for her clients to change from what is usual or mediocre to their ultimate potential. 

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As a coach, Rosalind has helped clients fulfill their professional and personal aspirations. She has coached people from different walks of life to support them in their journeys as they work towards achieving their full potentials.  Her coaching approach is individually tailored to the specific needs of her clients. Some of Rosalind’s coaching clients include small business owners, senior leaders, professionals and first level managers.

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Educated in Singapore, Rosalind holds a Bachelors of Arts degree from the National University of Singapore, majoring in Economics and Philosophy.  As part of her belief in lifelong learning, she has since acquired other professional qualifications and affiliations, which include:

• Associate Certified Coach (ACC) credentialed by the International Coach Federation (ICF)

• Advanced Coaching Program with Coachu Inc. 

• Advanced Certificate in Training & Assessment (ACTA) awarded by the Institute of Adult Learning (IAL)

• Diploma in Adult and Continuing Education (DACE) by IAL in September 2017

• Graduate Diploma in Personnel Management from the Singapore Institute of Management

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M010 1-Hr Overview on Culture-Centric Talent Management

Create an amazing culture where your people bring their best to you

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“Culture eats strategy for breakfast”- Peter Drucker.

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• How do you make your jobs so attractive that you constantly get overwhelming responses to your job ads?

• How do you engage your people so that they care more about the business than you do?

• How do you empower your people so that they stay fiercely loyal to your company?

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Culture is an extremely powerful influence in directing human behaviour. Shaped correctly, the right culture can enable organizations to achieve breakthroughs as well as long term business viability.

With many technological advances and innovation disrupting the economy, organizational culture is the success factor for your company to not just survive but thrive in the volatility.

Many organizations acknowledge that People are their most important asset, but only a few are able to truly create an awesome culture where their people can do their best and bring the business forward to the next level.

Creating an awesome culture need not be costly or difficult. Some organizations spend large budgets on employee surveys, team-building, complicated gamified systems to motivate and engage their people, but they may not necessarily be effective.  It is important to remember that culture is fundamentally about people interaction, in which simple gestures of personal touch works better than complex systems of rules and benefits.  

Join us for this 1-Hour strategic overview on shaping Culture specifically for Attracting, Engaging, and Retaining talents.

Who Should Attend

• Human Resource Practitioners

• C-Level Executives

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About the Speaker

Derek Teo is a human resource practitioner with more than 7 years of experience in recruitment. While at PSA Corporation Ltd, Derek was responsible for driving the Employer Branding. From relying on simply job advertisements in newspaper, PSA has successfully updated their employer branding strategy, developing their presence on Facebook & LinkedIn, as well as established a flourishing Outreach programme.

Derek also helped the Land Transport Authority refresh their set of recruitment branding materials to become more personality-centred. In alignment with the government’s initiative for better ‘Green Harvesting’ of young talents, he was the driver for LTA’s strategic Student Outreach “Innovators Needed” campaign in 2015 to  careers in the Land Transport Industry.

Derek holds a Bachelor of Arts from NUS, a Graduate diploma in Employment Relations from OTC Institute, and is in the process of acquiring his certification in Gamification from the University of Pennsylvania. He recently started his own blog “FutureStep” dedicated to help jobseekers present themselves better to employers.  

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M011 1-Hr Overview on Leading Business Transformation using LEGO® SERIOUS PLAY® Method

Unlock Your Leadership Team’s Collective Brain Power using LEGO® SERIOUS PLAY® Method 


In todays business context, leaders face more change, unforeseen events and transformation than ever. Adding more trainings or competencies seems to be a classic go-to solutions. However, no matter how much knowledge the leadership team possess, the way human brain works often leads the management team to think, lead, and act with the influence of our own habitual thinking.

Session Objective

This session will help you open the window of possibility to understand the innovative way of thinking for management by using your hands as the search engine for your brain to unlock another the 95% of your knowledge reside untapped within your mind by using the proven powerful method called LEGO® SERIOUS PLAY® (LSP) through the stage of ‘flow’*.

You will get to learn how different organizations around the world have used the method differently with the help of the experienced facilitators in LSP in brining clarity into their business landscape, developing the guiding principles to help them make better decision in order to get closer to their vision, helping them realize and exercise themselves a the better leaders and helping them be the best executive team they can be.

Who Should Attend

You are not required to be ‘creative’ or ‘design expert’ or have experience with LEGO bricks in order to discover the magic of your hand-mind connection. If you would like to explore the way to break your own habitual thinking, finding the method that will help making your team feeling valued and bring out the best in individual potential. This session is the right session for you.

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About the Speaker

Narudee Kristhanin or Poom is recognized as one of Thailand’s most experienced LEGO® SERIOUS PLAY® (LSP) facilitators by the LSP community increasingly at the cross-regional level. She uses advanced LSP method to drive transformation, alignment, engagement, business strategy & business model canvas, scenarios, design thinking and innovation among middle to top executives with proven track records.

With her robust experiences as consultant, facilitator, trainer and researcher in marketing, strategies and organization development, she helps individuals and organizations reach their insights, unlocking collective potentials where growth and transformation is driven in the most natural human way.

Poom has been trained intensively by the world master trainers in LSP who have developed the methodology and she is the local partner of a world master in LSP, Per Kristiansen. Poom had also be certified as the facilitator for complexed transformation & collaboration by Adam Kahane, the world’s leading facilitator for transformation and complexed change and the bestselling author of “Solving Tough Problems” and “Transformative Scenario Planning.

Through Eureka International, she leads many transformation projects collaborated by network of top-level executives from the smallest granule size project working closely with local people to the projects at national level. Besides consulting and facilitating works, she also currently serve as the adjunct lecturer at Chulalongkorn University for both post-graduate and undergraduate level where she has been teaching there for 12 years. She also serves as Board Committee of Khon Thai Foundation and the Board Committee of Northwestern Alumni Association (Thailand)

She has been respected as the lead thought influencers on integrated marketing communications with her dedicated column in Post Today newspaper. Poom started her career with awarded residency with CNN in Hong Kong then later joined J. Walter Thompson before she embarked on academic career.

She has a M.Sc. in Integrated Marketing Communications from Northwestern University, Evanston, USA. She also obtained B.A. in Communication Arts (First Class Honors) from Chulalongkorn University, Bangkok, Thailand.

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M012 1-Hr Overview on Emotionally Intelligent Leadership

What makes a good manager and leader great?

Emotional Intelligence is a key attribute of competent leaders and managers.

In the fast-changing and developing business environments in Myanmar, Professionals, Managers, Executives and Technicians (PMETs) also need to master a new set of leadership skills.

Studies found that managers suffer varying degrees of ‘performance anxieties’ including intense feeling of excitement, pride and loneliness, and feelings of inadequacies commonly known as “impostor syndrome”. These performance anxieties, which are mostly related to emotions, impact negatively on your effectiveness as a manager and leader.

Join us for this 1-Hr Executive Overview Session to have a feel of those emotional qualities that will make you become a more effective manager and stand out as a leader.

Session Objective

This 2-Day Master Class on Emotionally Intelligent Leadership Workshop will give you the skills and tools to become more effective at managing yourself, cultivating a positive climate in the workplace, increasing engagement and performance, building motivation and trust, and creating competitive advantage for the organization.

Emotionally intelligent managers and leaders ensure increased staff performance and effectiveness,  enhanced workplace motivation, creativity and innovation, overcome workplace politics and stress, reduced staff downtime and overall superior learning culture in the organisation.

Who Should Attend

Leaders, managers, senior managers, department heads, C-level executives and entrepreneurs.

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About the Speaker

Valerie is a business organization development executive, Learning and Development professional and an entrepreneur.

She has an excellent track record in Learning and Development and Higher Education. In Singapore, she taught at James Cook University, and worked with professional Training and Education companies including Kaplan Professional, Singapore Chinese Chamber of Commerce and Singapore Institute of Management Professional Development.

Valerie has consulted for Myanmar-based companies on turnkey solutions and implementation, organizational development, sales and marketing and in management human resource and learning and development. Amongst the companies she worked with include LEARN, ASK Pte Ltd., Elite Tech, Elite Expess, Ooredoo, PUMA Energy Services and Virginia Tobacco Corporation.

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M013 2-Day Master Class on Becoming a Person of Influence using TetraMap®

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• Do you want to know your exact Leadership Style?

• Do you really want to know why you behave like that?

• Would it be beneficial for you if you know why your team members are behaving like that?

• Would you want to become a Person of Influence in your organization?

Now you CAN with TetraMap!

TetraMap®  is a tool developed by Jon Brett and Yoshimi Brett in 1980s. The TetraMap® tool has been translated in many languages and implemented in more than 20 countries for leadership coaching and development programs. The TetraMap® uses the natural element of Earth, Air, Water and Fire as a metaphor to represent our behavior.

TetraMap® differentiates itself from other personality profiling tools in that it can be implemented with other processes, tools and training programs for leadership and organisational development initiatives.

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The proposed TetraMap® Master Class is designed to help the participants to understand their behavioral preferences and improve team performance in the following 3 stages:

1. Awareness: For the first part of the interactive session, participants will learn and understand their behavioral preferences and also their team members' behavioral preferences. With this awareness of self and their team members, it supports the leader to appreciate the diversity of the team members' cultural differences, different religious beliefs and different communication styles.

2. Accept: The participants are encouraged to accept others as well as accepting self. This helps the participants to appreciate each other’s competencies to improve team performance.

3. Adapt: The participants will learn and practice effective communication styles by adapting to their team member’s behavioral preferences. The willingness of the participants to adapt to their team member’s behavioral preferences will result in reduced conflict and improve the team performance.

Session Objective

• Be able to understand your own behavioural preferences and accepting others

• Learn how to reduce conflict and improve team performance using the 4 element approach (Earth, Air, Water, Fire)

• Be able to apply TetraMap in your Leadership

• Learn how you can increase your impact on others by Becoming a Person of Influence.

• Learn simple, insightful ways to interact more positively with others, and watch your personal and organizational success go off the charts.

Who Should Attend

Leaders, managers, senior managers, department heads, C-level executives and entrepreneurs.

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About the Speaker

Pyay Khaing is an Entrepreneur, an International Speaker, writer, Peak Performance Trainer and public figure. He was born in Myanmar and enjoys helping others to make life-transformational changes. He provides training and coaching services to public, companies and individuals.

Pyay has trained in many countries in South East Asia (Australia, Singapore, Malaysia, Indonesia and Myanmar) since 2010. He is known as Tony Robbins of Myanmar! 

Pyay has worked with well known  World Speakers, Trainers, Leader like Tony Robbins, Sir Richard Branson, Dr. John C. Maxwell, Robert Kiyosaki, T Harv Eker, Blair Singer, and Steve Wozniak (Apple Co-Founder).

Pyay started his Consulting(IT) career in Singapore back in 2008. Then he moved into his training career in 2010. He has worked for MNCs like IBM, DBS Bank and HP as a Senior Consultant as well.

Pyay became the first and only NLP Trainer from Myanmar in year 2016. It was approved by American Board of NLP (ABNLP). He is also an Executive Director and a certified Trainer/Coach form John Maxwell Team, one of the biggest Leadership organization in the world.

Pyay is also first and only TetraMap facilitator in Myanmar. He founded Myanmar Excellence Institute (MEI), one of the fastest, growing training and education company in Myanmar back in 2013. MEI is a Singapore based company that has reached out to countries in the region Australia, Singapore and Myanmar.

MEI strives to provide an excellent experience in partnering with individuals, schools and corporate organizations to realize and achieve their greatest potential. Living by the mission “Empowering LIVES Every Day”, with his team, he has touched the lives of more than 7000 individuals and many organizations through his unique range of inspirational and dynamic Neuro-Linguistic Programming (NLP) based programs on Personal Development for Students and Youth (Every Child is Special), Personal Mastery (Breakthrough to SUCCESS), Financial Management & Investment (Wealth Mastery), Leadership Programs (John Maxwell), Sales & Customer Service, Business Strategic Planning, Corporate Training, Team Building and many more.

Pyay is currently the CEO, Founder and Master Trainer of Myanmar Excellence Institute – MEI.

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M014 1-Hr Overview on Successful Business Presentations

These days, Myanmar has a lot of business opportunities.

• Everyday we sell ourselves in job interviews to get better salary or positions in organizations. 

• Everyday, we have to sell our products or services to our customers against with competitors.

• Everyday, we have to report or present to our management and we need to present effectively about our performances.

To do above things successfully, you need to understand what are the important things and how you need to manage or prepare yourself on power point preparation, on your pitching within time management, on your delivery skills such as voice, tone, gestures, movements, eye contacts etc...

Join us for this 1-Hr Overview on Successful Business Presentation to learn about what it takes to be a successful business presenter.

Who Should Attend

• Leaders, managers, senior managers, department heads, C-level executives and entrepreneurs.

• For effectiveness, only 10  participants are accepted for each class.

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About the Speaker

Kaung Nyein Soe is a Customer Service Specialist and also a Speaker, Executive Coach, Business Trainer and Consultant for 7 years in Myanmar.

He has over 20 years of experiences in Management, Sales and Marketing with multinational companies such as Schaeffler Group(Germany), Samsung and local investment such as Myanmar Sampoerna Tobacco etc.

Currently, he is a Founder and CEO of “KUDOS To You! ” Training, Consulting and Coaching agency. He founded Mahar Shopper Services Co., Ltd in 2015 which is a service provider for Mystery Shopper Services working with world famous cosmetic brand and one local top bank. He also founded Kudos Business School and Kudos Talent Recruitment in Mandalay City.

His first degree is bachelor of electrical engineering from Mandalay Technological University and his MBA in 2011 was from the Yangon Institute of Economics.

Kaung loves volunteer jobs and he is a CEC member of Myanmar Business Executives Association and also an associate member of Myanmar Young Entrepreneurs Association (MYEA). As a volunteer, he focuses on Entrepreneurship and SME Development in Myanmar.

He writes articles in blogs and social media and also conducted some public seminars and panel discussions about motivation, personal development and uplifting services.

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M015 1-Hr Overview on Philosophy-Based Management

Leverage your corporate core identity as a driving tool of your business.

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How can we build long-lasting competitive edge for our business? The answer exists inside yourself. In this session we will introduce the benefit of philosophy-based management system as an effective way of

maximizing your organizational performance.

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-       Why philosophy drives people ?

-       Three key elements of philosophy

-       Five major areas of organizational management

-       Case of global firms that utilize corporate philosophy

-       Check list for C-level management & HR managers

-       A project case in Myanmar

Join us for this 1-Hr Overview on leveraging your corporate core identity as a driving tool of your business.

Who Should Attend

• Leaders, managers, senior managers, department heads, C-level executives and entrepreneurs.

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About the Speaker

Jack Nakamura, CEO & Founder, Asian Identity.

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Jack Nakamura has strong passion for improving Asian business operating in Asia. He’s an experienced consultant in human resource consulting field.

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Started his first job at Nestle, he dealt with business sections of Nescafe, MILO, Maggi, and other well-known brands.

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From 2005 to 2010, he worked as a consultant at Link and Motivation Inc., a human resource consulting firm in Tokyo. At his time there, he had much experiences contributing to the evaluation of organizations, revision of organizational cultures, human resources development, research, as well as various other projects. He also was in charge of consulting work in the area of brand marketing in conjunction with M&A of brand management businesses.

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In 2010, he moved to GLOBIS, the largest MBA school in Japan, and was put in charge of establishing a new branch in Singapore as the Chief Consultant of GLOBIS ASIA PACIFIC (Singapore). Based in Singapore, he provided talent management services in ASEAN region, and human resource services in support of local organizations. He was also in charge of operations in Thailand and in 2014 it became independent by establishing Asian Identity Co., Ltd.

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Apart from his work, he’s also a guest lecturer at the Thai-Nichi Institute of Technology and Chulalongkorn University in Bangkok.

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Jack was born in Japan, and graduated from the Faculty of Foreign Studies of Sophia University in Tokyo. He lives in Bangkok and has 2 children.

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M016 1-Hr Overview on Transforming your Organisation with Strategic HR

Human Resources (HR) is about gathering individual capabilities, growing organization capacity and building a culture that will sustain the company’s ability to deliver results.  But how could a CEO influence and set the right strategies for HR to make all these happen?

How do you aggressively brand your company, create recruitment schemes or pioneer qualitative processes in this age of social media and multi-facet competition for talent?

Do you have a professional development system, full career package and performance management framework to grow, continual train and motivate the talent in your company?

Is your organisation structured for transformation to beat the upheavals and developments in the market?  Are talented individuals identified, groomed and deployed to maximise their potential and the company results desired?

Join us for 2-Day Master Class to discover how “other companies” leverage on Strategic HR to transform their operations and achieve desired results.

Join us for a 1-hour sharing to discover how “other companies” leverage on Strategic HR to transform their operations and achieve desired results.

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Session Objectives

• Learn about the Strategic HR that brings significant results

• Learn how your company could win the “hearts and minds” of future employees.

• Learn how you could help all your employees to be maximise their potential.

• Learn about retaining and grooming your next generation of leaders

• Understand how Strategic HR help Singapore's Ministry of Education become the top performing school system world-wide, laid the foundation for the Immigration Department to win the Singapore Quality Award, develop people-centric policies in the Singapore Army and many more!

• Apply and map out the Strategic HR for your organisation

Who Should Attend

• C-level executives, HR Directors, HR managers, senior management, department heads and entrepreneurs.

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About the Speaker

Lu Cheng Yang is an HR consultant with 28 years of experience.  At Singapore Ministry of Education (MOE)---one of the world’s best-performing school systems, he conceptualised recruitment schemes, built organizational capacity and re-organised structures and processes for achieving sustained results.

When Cheng Yang was the Controller of Immigration (COI) from 1995 to 2001, he focused on Strategic HR as the department built IT systems and new checkpoints such as Woodlands and Tuas.  The HR and training system of immigration officers were transformed and laid the foundation for Immigration and Customs Authority to win the Singapore Quality Award.

In the Singapore Army, Cheng Yang was the Head of Personnel Development Branch that introduced the women combat trainer scheme, amongst other HR initiatives.

In 2012, Cheng Yang did research on the HR of the Chinese Communists Party as a NTU Lien Ying Chow Legacy Fellow and published a book on “Adaptive Leadership---Selection, Grooming and Renewal of the CPC[1] in the 21st century” in August 2013 (see http://news.asiaone.com/news/asia/writing-about-red-china-rosy-hue). 

Cheng Yang graduated with an engineering science and economics degree from Oxford University in 1984 and attended the Stanford University Sloan Masters Program in 1994.

[1] CPC stands for the Communists Party of China.

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F001 1-Hr Overview on Achieving Financial Operational Excellence

As the Company grows, is your finance function running alongside or playing catch up?

For most companies, the Finance function is treated as a cost centre and needed just to close the books and pay the bills.

For a growing Company however, a good and forward looking Finance function is critical to the Company’s success. That is because Finance is more than month end closings and collection from debtors.

Finance can be a good business partner to the organisation in delivering more value added services that assist management in better decision making.

Join us for a 1-hour talk to discover what and how the Finance function can do to be a more integral part of the Company.

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Session Objectives

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• Learn about the good attributes of a budgeting exercise

• Learn about the difference between budgeting and forecasting

• Learn about key concepts in developing a good Performance Management System and setting KPIs

• Learn about developing good management reports

• Learn about good cash flow management techniques

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About the Speaker

Gary Sng has more than 20 years of Accounting and Finance experience, working with government and global MNCs.

Gary is currently the director of Grayink Consulting, a boutique business and management consultancy firm that specializes in providing Virtual CFO services to companies, especially startups and growing SMEs. Grayink provides the financial, business and strategic partnership to companies in order for them to meet their business objectives and support their growth. Grayink sees itself not as a service provider or an outsourced function but an extension of the companies’ core team.

Starting off his career with KPMG, he has worked with the Ministry of Finance as well as European MNCs like SCA Packaging. He was based in Copenhagen, Denmark for about 6 years with a global aviation MRO company where he had to set up and lead an entire Finance team of about 25 people. He has also worked with US MNCs like Sungard and Covance, one of the biggest IT Systems company and Pharmaceutical CRO respectively.

Gary specialises in setting up entire Finance Teams from ground zero and developing processes and controls to complement the business environment. He also assists companies with their ERP implementation and marries the business process with the accounting environment.

Gary also has extensive experience assisting companies that are looking to implement shared services within their organisation.

Gary is a Chartered Accountant of the Institute of Singapore Chartered Accountants. He is also a Certified Internal Auditor (CIA) of the Institute of Internal Auditors and a Professional Singapore Certified Management Consultant (PSCMC) of TUV-SUD Singapore.

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About Grayink

Grayink (www.grayinkconsulting.com) is a business and management consultancy firm that specialises in providing Virtual CFO services. We provide the financial, business and strategic partnership to companies in order for them to meet their business objectives and support their growth. Grayink sees itself not as a service provider or an outsourced function but an extension of the companies’ core team.

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F002 1-Hr Overview on Effective Due Diligence in Mergers & Acquisitions

M&A is an important aspect of any growing economy. In the context of Myanmar, M&A can help Myanmar businesses grow, develop better products and operate effectively in a global markets.

For most companies, focus is often heavily placed on finding the right partner or target. While this is a critical part of any M&A process, the real challenges of aligning strategy and integration are often overlooked.

This session explores the challenges faced by both acquirers and target companies in M&A situations. Participants will be introduced to ideas and methods on how they can possibly manage their M&A process, optimise positive synergistic outcomes and maximise value for all stakeholders.

The speaker has been involved in several M&A transactions in his career as an adviser and also as an “affected employee” when the organisation he worked for was acquired. He will speak about his experiences in these roles.

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Who Should Attend

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C-Level Executives and Business Owners who are exploring or are  involved in Mergers and Acquisitions.

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About the Speaker

Kevin Lee is the Managing Consultant of Light Bulb Advisory, a strategy and management consultancy firm that helps businesses grow and develop the full potential of the organisation and the team. He started his career in 1997 in Ernst & Young before moving into investment banking in 1999 where he held senior positions in RBS, ABN Amro and OCBC Bank. During this time, Kevin managed and executed IPOs and cross-border M&A transactions. Apart from his banking experience, Kevin also held roles in corporate strategy and business development in Siemens and helped Siemens enter the water technologies business in Asia.

Having been involved in several high-profiled M&A transactions as a deal maker, adviser and also an “affected employee”, Kevin understands the complex challenges faced by businesses when they go through organisational change and growth. He advises businesses and facilitates workshops to help companies develop business strategy, design value proposition, innovate and work better.

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He has a degree in Accountancy (Honours) from Nanyang Technological University, Singapore and an MBA from University of Warwick, UK. He is also a Chartered Accountant and a Professional Member of the Singapore Human Resources Institute. He is also a Certified Facilitator of the LEGO® SERIOUS PLAY® method and materials.

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F003 1-Hr Overview on Effective Credit Overdue Management

Positive cash flow is a Company's strength. It determines how fast a company can expand.  Lack of cash is one of the main reasons small businesses fail and inadequate cash reserves is the top reason startups don't succeed. It's called "running out of money," and it will shut down a business faster than anything else.

When you have good monthly sales but low cash flow, you need to find out:

• Where went wrong

• What went wrong

• Who is not performing

Most of the time, it is because account overdues were not collect on time and/or customers take too long to make payments.

Join us for 1-Hr Overview to discover how to recover overdues within the credit terms. This session will cover the Principles of Collection and how to make them more effective and efficient.

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Session Overview

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• Understanding the role of credit control in a Company/Organisation

• Effectiveness in collection

• Understanding Debtor’s Behaviour

• Master the art of collecting debts through phone/emails.

• Successfully implement a proactive and practical credit management and debt recovery strategy to address delay/non-payments

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Who Should Attend

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CFOs, Credit Managers, Business Development and Sales personnel who are involved in credit decision making and reporting to management.

About the Speaker

Syed Ismail has more than 20 years experience in Credit Management, Debt Collection and Credit Collection. His most current job was with AXA Singapore as Head of Broker Credit Collection. Prior to that, he worked at various large companies such as Expedia Singapore, Thomson Reuters, LG Electronic Singapore. He has spearhead the collection for APAC for over 10 years with great achievement in bringing down the DSO as well as the cleaning up of historical bad debts.

Ismail's specialty includes financial data analysis, fiscal management, financial reporting, developing financial measures and internal controls. He is a hands-on manager with proven capabilities in managing customer relationships, improving collection, and reducing AR outstanding days. He is also recognized for accuracy and timeliness in responding to customers and maintaining excellent customer relationships in different industries such as Healthcare, Financial Information, Electronic appliances, and Travel and Insurance.

Ismail is an ACTA certified trainer and has delivered training and assessments across different industries. He is a confident adult educator equipped with the ability to deliver training and conducting assessment, as well as meeting the learning needs of the technological age.

In 2015, Ismail developed and trained the new APAC credit control department for a company based in Malaysia. The following year, he was invited as a speaker at the National Credit Convention in Kuala Lumpur, Malaysia.

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F004 1-Hr Overview on Finance for Non-Finance Managers

Build your Financial Knowledge for accelerated Business growth in the only virgin market left among ASEAN peers...

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• Myanmar is the only virgin investment market left among ASEAN peers

• Businesses have many growth potentials. To capture such potentials, every Professional or Executive who manage their business operation need to have strong financial knowledge.

• Finance is a lifeline for every business, and Individuals with a background in finance have been considered to be more effective at making key strategic level decisions to attain their company’s business objectives.

Session Objectives

• To raise the level of financial awareness of participants so that they are better able to manage revenue, cost, profit and cash for business substantiality.

• To use financial information to make better short‐term or long‐term decisions in managing their businesses.

Join us for 1-Hr Overview to understand how Accounting Records and Financial Translations link to Business Operations and what are their impact on effective business decisions.

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Who Should Attend

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• Directors, Managers, Business Owners, CEOs and Founders

• Executives who are not financially trained but who use financial information in the course of their work.

About the Speaker

Than Aung is a finance and investment professional and trainer.  He has worked for more than 20 years in senior general management positions for Accounting, Finance and Private Equity Investment field in several private companies.

He worked for Myanmar Investment Limited (“MIL”), London, an AIM listed Investment Holding Company, for over three years where he managed several investment deals in wide range of industries among the company’s a strong deal pipeline. In addition, he had gained vast experience from his portfolio monitoring and managing by involving in BOD team for Myanmar Finance International Limited (“MFIL”), a strong loan portfolio and client base MFI.

He also worked for Andaman Capital Partners (“ACP”), Hong Kong based Private Equity Firm, for over three years. He played a central role in ACP’s government liaison work and private investment deal sourcing role as Country Finance Manager and provided an insight on economic trends and evaluated investment potentials for many overseas strategic investors.

After working for 10 years for Focus Energy Limited (“FEL”), a leading onshore oil production company in Myanmar, he also worked for Parami Energy Group of Companies (“Parami”), one of the Oil and Gas Leading Companies in Myanmar, over one year as Senior Finance Manager, where he managed the Treasury and Cash Flow Function for Part‐1 (Section – A) of Myanmar‐China Oil and Gas Pipe Lines project jointly constructed by Parami and its overseas partner, Punj Lloyd Group India.

Than Aung is a member of Chartered Institute for Securities and Investment (CISI, UK), Association of Chartered Certified Accountants (ACCA, UK) and Myanmar Institute of Certified Public Accountant (MICPA).

He holds B.Sc (Hons) in Applied Accounting from Oxford Brookes University of UK while his first degree is B.Sc (Physics) from Yangon University.

He is also a member and volunteer of Myanmar Young Entrepreneurs Association (MYEA), leading “Investor Training Programs” under the Access to Finance Committee of MYEA.

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Currently, he is a Founder and CEO of “MaximaxSolution Corporate Advisory” focusing on Corporate Finance and Investment Advisory and also Founder and Chief Capability Officer of “MaximaxSolution Tutorial and Training Institute", focusing on Executive Learning Training Programs for Accounting, Finance and Investment Professionals.

He writes articles in blogs and social media and also conducts some public seminars related to Accounting, Finance and Investment literacy.

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T001 How Oil Majors do Project Management

Project Management is the skill of moving from ideas to results. It is applicable to every significant initiative we are given or come up with ourselves.

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Project Management can be applied in the work place and at home. It is a methodology that will not only help your organization be profititable but also you to be successful in life. 

Session Objectives

• Learn 10 best practices in Project Management

• Clearly state the business requirement

• Appoint early a competent Project Manager

• Setup governance structure for timely decision making

• Scope the project and manage change

• Identify resource need and seek buy-in

• Anticipate project risks and mitigate

• Know and manage stakeholder expectations

• Communicate up, down and sideways

• Measure performance using cost, schedule, quality

• Reward high performers with positive, immediate and certain outcome

• Learn how to reduce project cost and schedule without compromising on quality !

Join us for 1-Hr Overview to understand the essentials of project management with real-world examples and case studies.

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Who Should Attend

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• Senior Managers, Department Heads, Project Manager and Project Team Members

About the Speaker

Parthi Naidu is a Singapore born national basketballer turned Oil & Gas professional. He spent twenty-seven years at BP and Chevron in Project Management, Operations and Safety with regional and global responsibilities.

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Prior to moving back to Singapore, Parthi was based in Houston at the Operational Excellence Corporate Office and in Angola at a USD 6 billion Liquified Natural Gas (LNG), major capital project.

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Parthi is a Project Management Professional (PMP), Certified Safety Professional (CSP) & Workplace Safety & Health Officer (WSHO). He obtained his BSc (Honours) in Physics and MSc in Industrial & Systems Engineering from the National University of Singapore (NUS) and MBA from the University of Leicester (UOL).

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Parthi is also an adjunct lecturer for Chemical Engineering at NUS and Honorary Executive Director of The National Safety Council of Singapore. He is also a special needs advocate. 

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T002 1-Hr Overview on How to Succeed in Sales

It's time to get real.  Sales training programmes that teach you how to sell is not going to help you unless you get first thing first: how to get the right sales strategies. 

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This overview will give you a glimpse of our multiple-days high level training and consulting for clients and it will take you to a new level.  

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Invest 1 hour in this  talk  and you will take back what others take 10 years or more to learn. 

Session Outcomes

• How an unknown company (BBK) captured 40% of market share in Chinaís mobile phone with one simple sales strategy

• The proven 5-ways sales leverage that increases your sales by 61% with just 10% increase

• How to get customers to sell for you for free

• The new paradigm way of selling: Attract-Story-Move Up and Take Control

• The 83 ways to overcome sales objections

• How to kill with a borrowed knife in getting prospects

• How to get your sales team to sell like they're running their own business

• The ultimate in sales strategies: capture the entire nation

Who Should Attend

If you are:

• Looking for real changes

• Sick and tired of people telling you that you must sell and sell

• Working hard to catch up with your competitors

• Wondered if there are ways that you can sell strategically and effectively

• Not sure if you can hit this year sales targets

• Just want to get ahead of your peers

About the Speaker

Our speaker is a seasoned Business Coach and Trainer with over 30 years of professional experience. Since 1996, he has trained and coached over 13,131 people in 15 countries including USA, Japan, China, Sri Lanka, Mexico, Maldives, Cambodia, Thailand, Indonesia and now, Myanmar.

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Andy Ng is a highly entertaining and lively trainer who uses unique video clips from commercial movies to explain the concepts. He specializes in "action speaks louder than words" in his teachings and gets his participants to take action not after the course but DURING THE COURSE. 

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An approved Udemy Trainer, Andy is also a certified trainer with The American Management Association (AMA), ActionCOACH and Singapore's Workforce Development Agency.  He is currently the District Chairman for Entrepreneurship at Lions Clubs International District 308A1.  

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T003 1-Hr Overview on Technology Products Supply Chain Management

Is your Supply Chain competitive?

Companies like HP, Dell, Lenovo, and Apple achieve competitive advantage based on how well they design, execute and manage their supply chains. This talk gives an overview of the key functions in supply chain management that must be integrated in order to be able to take costs out of the supply chain.

Join us for a 1-hour talk to discover tried-and-tested methods these companies adopt to manage their global supply chains.

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Session Objectives

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• Understand the key functions in supply chain management and its essential role in an organisation

• Identify the key elements and processes of a supply chain and how they interact

• Identify strategies for establishing efficient, effective and sustainable supply chains

Who Should Attend

Business owners, senior management and managers who would like to understand their organisation’s supply chain would benefit from this talk.

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About the Speaker

Christopher Lim has more than 25 years of supply chain experience working with Multinational Corporations, State-Owned Enterprises as well as Small and Medium-Sized Enterprises.

Besides Singapore, Christopher has worked in Hong Kong, Taiwan and China as one of the early pioneers in helping MNCs manage their supply chains through the network of OEMs and ODMs across China. He was involved in running various supply chain activities like Solution Design, Planning, Procurement, Production, Warehouse and Logistics.

His current assignment is with the HiChain Logistics Group, a mainland China logistics company with ambitions to make inroads into supporting MNCs. Chris' task is to help the organisation raise their service levels to meet the exacting requirements of MNCs. 

One of Chris' major strengths is his relationships with all the major Taiwanese OEMs and ODMs in the electronics industry where he has earned their trust to be the go-to person when it comes to dealing with the complexities of the supply chains of the major PC brands like HP, Dell, Lenovo, Toshiba and Sony as well as Mobile Devices brands such as Nokia, Blackberry, Apple, Huawei, and HTC.

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In his work supporting the MNCs, Christopher has also travelled extensively in the Americas, Europe and Japan where the headquarters of the MNCs are. 

Chris has a bachelor's degree from NUS.  

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T004 1-Hr Overview on Building a High Performance & Safe Workforce

Are you frustrated with so much implementations and safety programs yet the safety culture in your organisation did not improve? Accidents still happen....

Where did we go wrong? I know how it feels. I have been in the industry for years and share the same frustrations as you.

Many companies have spent tons of money, putting in lots of effort and time to improve safety and usually by addressing hardware issues and installing safety management systems that include tons of paper work. Over many years these efforts tend to produce dramatic mixed results in accident rates due to no regular monitoring and coaching after the training to maintain its sustainability.

Often, however, a plateau of minor accidents remains that appears to be stubbornly resistant to all efforts to remove them. Although many of these are attributed to peoples' carelessness or poor safety attitudes, most of these are triggered by deeply ingrained unsafe behaviours. Behavioural Safety & Leadership addresses these by making use of proven management techniques which almost always results in a positive step change in safety performance and safety culture.

Behaviour is linked to the way people perceived things around them. It is concerned with advances in the study of memory, language processing, perception, problem solving, thinking and emotion management. Behavioural study is the scientific study of behaviour. It emphasizes careful measurement of observed behaviour, along with an appreciation of the role of environment just before and just after the response. Prediction and control of behaviour are of vital interest to mankind, and we offer the correct tools and technologies to accomplish this. Experts have learned through careful experimentation that behaviour is governed by its consequences, and found that this seemingly simple principle is applicable in a variety of practical situations.

Join us for a 1-hour talk to discover tried-and-tested methods these companies adopt to build a high performance and safe workforce.

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Session Objectives

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• Highlight the Introduction of Evolution of Safety

• Human Success Factor Methodology

• Recommended Intervention techniques to decrease resistance and increase long-term involvement in the safety process

• Improve Productivity and Safety through Improved morale

• Identify Staff Problems and Issues

Who Should Attend

• Key decision makers of public and private sector organisations who have responsibilities in employee/human resources development and safety management system.

• CEO, COO, Managing Directors, General Managers  and Members of the Board

• Heads of Human Resource

• Entrepreneurs

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About the Speaker

Ezril Jamil is a Certified MBA Genius Potential Trainer based on Jack Canfield’s Success Principles. He graduated from University of Greenwich (UK) majoring Bachelor of Science (Hons) in Occupational Safety, Health and Environmental. He is a registered Workplace Safety and Health Officer with Ministry of Manpower (MOM) and possesses a Diploma in Mechanical Engineering in Singapore Polytechnic. He is also an Certified Competency-Based Trainer & Assessor (ACTA) with the Workforce Development Agency.

Ezril was once an HSE Manager in a public listed organization with numerous experiences working with various Industries from Manufacturing, Marine, Oil and Gas, Construction to Aviation. Among his accomplishments include leading companies to achieve local and International Awards such as The Royal Society for the Prevention of Accident (ROSPA).

Ezril specializes in administrating advice to management of all levels in current implementations by the Ministry of Manpower (Singapore) and develops programs and trainings to meet the legal and industry requirement. He has successfully developed safety management system for the Tan Son Nhat airport project in Vietnam. 

Ezril was involved on the roll out of Myanmar first safety seminar in 2012 and was later invited to conduct safety workshop on Basic Safety Management System in Yangon (Myanmar) with various industry leaders.

Ezril acquired an Advanced Diploma in Training and Assessing with City and Guild (UK) where he became an accredited Nebosh Trainer (UK). He was a Shell trainer conducting behavioural based Safety program called Hearts and Mind during his phase working in Shell project. With that experience he developed a behavioural based safety program called “SHInE” for companies that engages his service.

As part of his training experience, he is an associate trainer with Training Vision Pte Ltd an NTUC Learning Hub conducting WDA and MOM courses.

As a Director of Primus Vision Training and Consultancy, he has expanded his reach towards

human transformation using Jack Canfield's Principle of Success for reference of his teaching. He believes that making the paradigm shift and emotional management is crucial for both safety and personal development.

He is also an ordinary member of Singapore Institute of Safety Officer (SISO) and is actively

involved with IOSH Institute of Occupational Safety and Health (Singapore) as a Graduate IOSH member.

About Primus Vision Training & Consultancy

Primus Vision is a Consulting, Coaching and Training firm serving clients to achieve a high safety and health standard.

The company was established in 2012 as a result of an effort by passionate group of safety professionals who have been in the business for more than a decade. The team has wide experience in manufacturing industry, shipyard industry, Oil and Gas industry, Construction and Aviation industry. They saw an opportunity to train potential companies on safety and leadership aspects.

Primus Vision still provides consultancy services on Safety Management System (SMS) development and enhancement. Our key focus is to develop human potentials towards shifting their paradigm and emotional management. We have seen over the years of trial and errors that both factors play a vital role in human response which may result in the desired outcome.

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T005 1-Hr Overview on Best Practices for Today's Procurement Needs

Manage it well to increase savings and profitability.

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Procurement has developed over the years into a strategic tool for many organizations in government or private sector. From the backend, it has evolved to become the main thrust for organizations to reach their objectives.

Changes in procurement practice is getting more and more necessary and immediate by the day.

In today’s ever increasing globally connected world, well thought through procurement practices that deliver your exact needs will enhance your organization. Conversely, every mistake or fraudulent activity will be magnified a thousand times to hurt you in a myriad of angles.

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The procurement needs of an organization should be based on the strategic impetus, transformation of needs, competency standards and the impact to the bottomline. Mastering the strategic intent of procurement will lead organizations to better margins and ultimately, long term success. 

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Join us now for a 1-Hour overview on how you can level up your cost savings for better profit!

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Session Objectives

• Procurement Transformation

• Understanding Procurement Needs

• Competency Development

• Procurement Impact to the Bottomline

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Who Should Attend

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• Procurement Officers and Managers as well as C-Level Executives concerned about setting the right direction for procurement in your organisations.

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About the Speaker

Rick Chong has over 17 years of experience in procurement and supply chain where he successfully led procurement operations, cost savings initiative, reorganization projects, system integrations, training and consultancy.

Rick is held in high esteem in the public sector in Singapore due to his stint in the Ministry of Finance where he rewrote the procurement policy and his implementation of his Procurement Competency and Training Framework for all the procurement executives in the Singapore government.

Having lived and worked in many countries, including Germany, Portugal, Vietnam, China, Hong Kong and Thailand, Rick has a wealth of experience training in different countries and different culture. One of the more outstanding project done by him was the cost savings of a $1,000,000 on raw materials during his time with Singapore Airlines.

With his background in operations, Rick was tasked to revamp the operational processes in HTL international and implement the SAP material management modules (in particular, Procurement) in Germany, Singapore and China. His leadership and hands-on approach ensured that the project was implemented successfully. Armed with the implementation experience, he went on to qualify as an SAP consultant and used his knowledge to implement the electronic purchase request system for A*STAR. The system helped to reduce cost by an estimated $100,000 a year.

Supply Chain and Operation (in particular: Procurement) is in Rick’s blood and he is the best man for you to resolve any operation issues!

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About Excellence Procurement Consultancy Pte Ltd

Excellence Procurement Consultancy (EPC) Pte Ltd (www.excellenceprocure.com) is a training and consultancy firm formed in 2012 by experience procurement professionals, each with more than 40 years of experience in operations. In addition, each trainer has clocked more than 3,000 training days. We are also the associate trainers for the Civil Service College of Singapore. 

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T006 1-Hr Overview on Myanmar Hospitality Development

Myanmar is one of the fastest growing economies in ASEAN. There is a great demand for hotels and many have been developed only the last few years. What does the future look like?

This 1-Hr overview will cover investment interest, market outlook, comparative study of the demand and supply, distribution of hotel brands, international hotel group participation, guests experience, Internet of things, etc

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Who Should Attend

Professionals who are involved in the hospitality development industry.

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About the Speaker

Keng Liang has been working in the hospitality and real estate sector for over three decades both in Singapore and also the large parts of countries in Asia Pacific.  He assumed various senior executive roles for hospitality operators, real estate developers, consultants and contractors

In the last decade, he was head-hunted as group director heading the technical services and design department with Dusit International based in Bangkok. Prior to that he was  with the global hotel groups namely Hilton Worldwide (HW) and also the Intercontinental Hotel Group (IHG).  He has travelled extensively and was engaged actively in numerous hotel developments in 18 countries throughout the region.  

One of Keng Liang's largest undertaking was when he became a senior executive member of the consortium overseeing the contract and development management of the Singapore Sports Hub.  Today, the integrated facilities is the largest event venue in Singapore and a national icon that prided itself for holding the SEA Games 2015 and plethora of sports and non-sports events.

Since 1985 after graduating with a Bachelor Degree in Civil Engineering from National University of Singapore and a Master of Science in Building Science from the same university, he devoted fully in real estate development, from business concept, construction, design, operation of many other asset class besides hotel.  

Keng Liang therefore can proudly claim to have the knowledge and experience with the life-cycle of real estate development from the business, design and construction perspective.

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T007 1-Hr Overview on Channel Management

How do you manage a growing network of partners and channels?

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Do your managers have the necessary competencies to manage your fast growing network of sales offices, partners and channels?

Do you have the systems and processes in place to support them?

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As your organization grows in complexity and expands into new markets, you need to have the right systems and processes, and the right managers with the competencies to effectively manage the wide network of channels and minimize business risks.

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As in all other aspects of your business, these critical systems, processes and competencies need to be planned, developed and implemented systematically. The competencies required by your managers can be learned.

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Join us for a 1-hour talk to discover proven ways to better manage your sales channels.

Session Objectives

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• Key competencies required for managers to manage sales channels

• Systems and processes required to support sales channels

• How to incorporate the above into your business strategies

There is no better time than now to implement these as you embark on an exciting growth strategy in the fast-growing and challenging economy.

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Who Should Attend

Management Staff who need to implement these as your organisation embarks on an exciting growth strategy in the fast-growing and challenging economy.

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About the Speaker

Over a career spanning more than two decades, Sean has served in senior management positions in Sales and Marketing with local SMEs, GLCs and US MNCs with a Global presence in the Power and Engineering Services industries. He has successfully developed, managed and grown multiple distribution channels in the Asia Pacific region, including China, India, North Asia, Australasia and South East Asia, with the various organizations.

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As Head of Marketing of a US MNC’s Asia Pacific management team, Sean led a team that developed and implemented Marketing strategies in the region. His vast and diverse cross- cultural experience has provided him with valuable insights and skills necessary to succeed in the current complex and cross-regional business environment.

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Sean’s leadership experience extends beyond the corporate world. He served more than 20 years as an active National Serviceman in the Singapore Armed Forces in senior leadership positions and won several awards for his services.

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Believing that life skills and professional skills are similar and complement each other, Sean advocates that we must enrich our lives and careers by constantly acquiring new knowledge and skills. He adopts a holistic approach that encompasses nurturing our Heart, Mind and Body. Sean holds a Bachelors in Engineering (NUS) and a Masters in Business Administration (NUS), is a Certified Practitioner of NLP and has attained the Advanced Certificate in Training and Assessment (ACTA). He loves sports, enjoys music, appreciates nature, practices yoga, attends courses and reads widely to gain new insights and learn from experts in other fields.

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Sean now focuses his efforts on helping individuals and organizations grow to be a better version of themselves. Incorporating acquired sound knowledge and real lessons learnt from experience, combined with experiential learning practices, his training sessions will help participants achieve breakthroughs and acquire practical knowledge and skills.

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T008 1-Hr Awesome Tips to Stay Ahead in Digital Marketing

Digital Marketing is not only about having a website. So what does it include?

Digital Marketing Strategy for a business will redefine the Market. Does your business have a Digital Marketing Strategy?

Where do you begin?

Sales and Marketing have evolved over time. Starting over 1,000 years ago with simple barter system and spanning several centuries, adapting to changes in consumer behavior, modes of communication, and advancements on technology, in order to become multifaceted, multimedia disciple as it is today.

Session Objectives

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• Understand and Evaluate Digital Marketing Channels

• Plan and Develop Digital Marketing Channels

• Understand Analytics and Use it for Optimization

• Optimize your Online Web Presence.

• Optimize your Social Media Presence.

• Apply Digital Marketing Strategy to your business

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Who Should Attend

Leaders, managers, senior managers, department heads, C-level executives and entrepreneurs looking to understand and know Digital Marketing.

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About the Speaker

Ritu Jain Gaurav is a Digital Transformation Consultant with U2USystems Singapore. She has more than 20 years of hands-on Project Management experience with US and European MNCs as well as SMEs and her own start-up.

She has spent first few years in Motorola building Applications for  the Telecom Industry, followed by Alcatel Lucent developing and building OSS/BSS strategic Applications. She worked with US based startup Sylantro in Voice Over IP domain which was acquired by Broadsoft developing Billing Applications.

Ritu has build several Mobile Applications  and currently building her own Digital Transformation Company with Focus on Digital Marketing.

Ritu Jain Gaurav has a Masters in Technology (Indian Institute of Technology). She is a certified Project Manager (PMP), Agile Practitioner (PMI-ACP), Digital Transformation Consultant and Android App Trainer.  

She is also an Investor and Entrepreneur based in Singapore. She is certified with ACTA (Advanced Certificate in Training and Assessment) from Institute of Adult Learning, Singapore.  

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TECHNICAL TRACK | 27 Sep, Tuesday | Time: 1400 - 1500 | Room: Taung Gu Room

T009 1-Hr Overview on the Urgent Need for IT Enterprise Architecture Planning

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IT Enterprise Architecture is a framework and a methodology for assisting in the acceptance, production, use, maintenance and retirement of an organisation’s IT platforms.

It can help organisations to translate their strategy, assess the impact of that strategy and can be a guiding help in making difficult decisions, especially for organisations growing in size and complexity. It can help structure the organisation in order to have a good overview of capabilities, processes, data, systems, technology and how these are all connected.

Although companies are often not yet fully up to speed of the true potential of IT Enterprise Architecture, awareness is increasing. It can be an important enabler when moving towards ecosystems, open data, digital, innovation, etc. In order to be successful however, you need a good enterprise architect who has a strong conceptual insight but who is also well-grounded in business reality.

Why you need to have an IT Enterprise Architecture strategy and plan?

With a good IT Enterprise Architecture strategy and plan, the organisation can reap the following benefits:

1. A more efficient business operation

2. A more efficient IT operation

3. Better return on existing investment, reduced risk for future investment

4. Faster, simpler and cheaper procurement

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Who Should Attend

This talk is suitable for all decision makers, especially business managers and senior management who will eventually have to lead in the IT Enterprise effort

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About the Speaker

Mr Toh is a 33 year veteran in the IT Industry. He started his career in 1983 as a junior IT engineer and has progressed into many roles in IT in the areas of Networking, Systems Administration, Database Administration, Unified Communications, Data Centre operations, Security and programming.

In the last 15 years of his career, he has held management positions such as Senior Manager, Assistant Director and Head of IT in companies in the Manufacturing, Shipping/Logistics, Healthcare, Education, Non-profit organisations and Aerospace.

Mr. Toh has seen the transformation of the IT landscape from the centralised main frames and mini-computers to the now prevalent distributed computers and pervasive hand-held devices. He is aware of the risk of the lack of early IT architecture and security planning of most early start-ups and has seen first-hand some of its consequences. He is an evangelist for IT Enterprise Architecture and IT Security planning

He is a Certified Information Systems Security Professional (CISSP), a Certified Cloud Security Professional (CCSP), The Open Group Architecture Framework (TOGAF) and has an Advance Certificate in Adult Education (ACTA).

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TECHNICAL TRACK | 27 Sep, Tuesday | Time: 1100 - 1200 | Room: Ballroom II

T010 1-Hr Overview on Industry 4.0 Impact on Myanmar's Workforce

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The last 3 revolutions can be listed as industrialization, electrification and digitalization. They were interlinked with continuity from one revolution to the next but the fourth industrial revolution (or so-called Industry 4.0) is a distinct one and is evolving at an exponential rather than a linear pace. This brings with it, a transformational disruption in almost every industry globally including Myanmar. This calls for demand for highly skilled workers while demand for rank-and-file workers with less education and lower skills will drop. This means new multi-disciplinary skills need to be acquired by Myanmar’s workforce who are compelled to deal with increasing ambiguity and uncertainty.

This 1-Hour thought provoking talk that has been delivered by Kannan in multiple seminars and webinars across the globe is now making its way to Myanmar. Kannan is very excited to educate the Myanmar leaders not only on the industry 4.0 and the impact on Myanmar’s workforce but also lists out Top 10 critical skills that Myanmar talents need to be equipped with to be ready for the Future World Economy.

This talk will also act as a teaser to a fun-filled 2 days workshop where learners will be exposed to the nuts and bolts of the top 10 critical skills.

Who Should Attend

As Industry 4.0 will affect all levels of the workforce, every talent should attend this workshop to become fully aware of this game-changer.

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About the Speaker

Kannan Chettiar is a high-achieving Global Leader with 22 years of experience in the Technology and Human Capital sectors spanning across Asia, EMEA & North America. He is co-founder and Managing Director of Avvanz (www.Avvanz.com) -  an Employee Lifecycle Management that prides in its 3 business pillars – Screen, Onboard and Develop. Avvanz helps to screen for the “right” and “safe” candidates through background checks and predictive assessments. Avvanz then helps to integrate the new joiners through comprehensive new employee onboarding solutions leveraging mobile technologies. Avvanz enhances the talents through uniquely differentiated blending learning solutions aimed at surpassing the business KPIs.

Kannan has held management and leadership positions in First Advantage, Dell Computers, Future Electronics, Arrow Electronics (NY-listed), Farnell Group (London-listed), e2open and i-Sprint Innovations (Acer-backed). Kannan is also a Certified International Trainer with very high ratings from Clients. Some of his clients include Singapore Airlines, Mercer, Total Oil, Murex, HP, Roche, HPE, TUV SUD among several global organizations. He has delivered trainings in Asia and US.

Kannan regularly delivers Thought Leadership talks and Master Classes in the region and constantly offers insights and perspectives in mainstream newspapers and global trade publications. Some of these can be viewed at www.kannanchettiar.com and www.avvanz.com/press.

Kannan is proficient in several languages – he speaks fluent English, Tamil, elementary Mandarin, Malay and Thai.

An engineer by training, he holds an Honours degree in Electrical and Electronics Engineering from the Nanyang Technological University in Singapore and a MBA from the University of Birmingham in the UK. Kannan holds an Advanced Certificate in Training and Assessment as well to complement his real-life industry experiences.

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T011 1-Hr Overview on Best Practices in Equipment Maintenance

Establishing best practices in equipment maintenance is an achievable goal. But it’s a goal that many talk about but few achieve. So why is it so difficult? And, why are so many factories still running at over 90 percent reactive?

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Many blame it on the age of their equipment and the repairs they require. More blame goes to not stocking the critical (and expensive) spares needed to sustain production. And still more can be blamed on today’s fast-paced manufacturing that doesn’t allow for proper planning or time management.

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Rather than play the “blame” game, what steps can be taken to proactively reach world-class maintenance in this reactive environment?

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Join us for this 1-Hour overview on the Best Practices in Equipment Maintenance.

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Who Should Attend

Managers and Department Heads who are responsible for the maintenance of their equipment as well as C-Level Executives who want to know what are the best practices in equipment maintenance their organisations should adopt.

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About the Speaker

KH Liew, a true believer of Change, is a Six Sigma Black Belt since 1999. He started his career in the Aerospace Industry as a technician with Singapore Aerospace. This was where he picked up the best practices in equipment maintenance based on the high standards demanded by the Aerospace Industry.

Liew then spent 20 years in the HIGHTECH industry with hands on experience maintaining very expensive and sophisticated equipment in demanding manufacturing environments of Seagate, Hitachi Global Storage Technology and Western Digital. These are the world leaders in the manufacture of disk drives for storage of critical information. 

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Liew's experience as an engineer includes not only equipment maintenance but also equipment design and new product introduction. 

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Armed with both latest in equipment maintenance and a wealth of engineering experience, Liew is also a qualified trainer with the Advanced Certificate in Training and Assessment awarded by the Institute of Adult Learning, Singapore. 

Besides a Diploma in Electrical Engineering, Liew has also a Degree in Business Administration. He took on the latter in order to better understand the workings of modern business and how senior management operates to achieve the company’s goals and objectives.

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T012 1-Hr Overview on Best Practices in Occupational Safety & Health - The Singapore Experience

“The first duty of business is to survive, and the guiding principle of business economics is not the maximisation of profit - it is the avoidance of loss” - Peter Drucker

The International Labour Organisation (ILO) statistics shows that every year more than 2.3 million people die and another 317 million injured or suffered ill health at work. The human cost of this adversity is huge, and the economic burden of poor Occupational Safety & Health (OSH) performance is estimated to be at 4 per cent of global Gross Domestic Product each year.

In another ILO study “Safety in Numbers, Pointers for Global Safety Culture at Work”, it is shown that the competitiveness of countries is inversely proportional to their workplace fatal accident rates.

With rapid economic development and the impending implementation of the proposed OSH Law in Myanmar, it is timely for organisations from both the public and private sectors to examine how OSH impact economic development and vice versa.

This 1-Hour talk will trace the development of OSH in Singapore from the era of the prescriptive Factories Act (1973) to the current proactive Workplace Safety and Health Act (2006). The three key Principles enshrined in the WSH Act will also be highlighted. .

Join us in this talk to discover how you can be ahead of the competition by managing OSH in the rapidly growing economy of Myanmar.

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Session Objectives

• Highlight the importance of OSH in economic development 

• Identify the three distinct phases of OSH development

• Identify the roles of public and private sectors in OSH

• Describe the OSH Framework in Singapore

• Discuss the Safety and Health Strategy 2018

• Apply relevant OSH strategies for Myanmar

Who Should Attend

Key policy and decision makers of public and private sector organisations who have responsibilities in National affairs, compliance and oversight, as well as human and labour policy.

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About the Speaker

Chye Guan is currently the Managing Director of SMER Pte Ltd. He has more than 30 years of experience from both the public and private sector in the domain of OSH and risk management.

Chye Guan last held public sector appointment was the Director of the Workplace Safety and Health (WSH) Council, Ministry of Manpower of Singapore in which he was responsible for the formative years of the WSH Council.  

Chye Guan worked in the Ministry of Manpower twice in his career. First from 1985 to 1992 upon his graduation as a Government Scholar from the National University of Singapore. After Nicoll Highway collapsed in 2004, Chye Guan returned to the Ministry and worked there from 2005 to 2011. In this period, he was directly involved in working with the Workplace Safety and Health Council in reforming the OSH framework of Singapore.

Some of his works in this period include the development and implementation of a ten-year National WSH Strategic Plan, bizSAFE (a risk management capability building programme for SMEs), CultureSAFE, Design for Safety, i-Report (an online accident reporting system), WSH Campaign and WSH Performance Awards, just to name a few.  

Chye Guan was also responsible in setting up various WSH Industry Committees for construction and landscape, chemical Industries, healthcare, logistics and transport, marine Industries, metalworking and manufacturing, as well as two Task Forces, one for Crane Safety and the other for Work-at-Height Safety.

Chye Guan's private sector experience include being the General Manager of the consultancy arm of Singapore Contractor Association as well as Det Norske Veritas (DNV). During this period, he travelled widely in this region to provide OSH training, auditing and consultancy services to government agencies, onshore and offshore exploration, oil and gas, shipbuilding and repairing, construction, manufacturing, petrochemical, pharmaceutical, and mining industry.

Through his over 30 years of OSH experience, Chye Guan also involved in OSH strategic planning and programmes in several ASEAN OSHNET countries including Brunei, Indonesia, Malaysia, Philippines, Thailand and Vietnam.

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T013 1-Hr Overview on Design Thinking for Procurement

Design Thinking is the methodology used by designers to solve complex problems, and find desirable solutions for clients.

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Procurement is the process of acquiring a product of service. So, what has the two got to do together?

In this 1-Hr overview, we explore the use of design thinking in a procurement context. From establishing the needs to buy to managing a contract, the thinking process of strategizing the approach has never before needed such intense scrutiny. With the perfect marriage of design thinking with procurement, efficiency and effectiveness could be enhanced for maximum benefit for your organization! 

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Session Objectives

• Understand what is Design Thinking

• Understand Procurement and Apply Useful Strategies

• Maximize the power of Design Thinking into Procurement

Who Should Attend

• Business Owners, Chief Operating Officers, Chief Procurement Officers

• Procurement Directors, Senior Managers and Managers

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About the Speaker

Armed with vast training experiences, Emily Wong has trained various organisations in Design Thinking. For over three years, she has been an associate trainer with the Civil Service College, training public officers in Government procurement policies and specifications writing. She also conducts team-bonding activities for organisations with emphasis on values such as teamwork, mindfulness, organisation values, communications and negotiation skills.

Emily has thirty years' working experience in various government agencies in the areas of procurement and project management. She has led teams to foreign government agencies and overseas senior management engagement in countries such as US, UK, Switzerland, Sweden, Australia, and Israel. As a result, she has extensive exposure to various cultures. 

Emily has represented Singapore in various negotiation and mediation situations, achieving the best possible outcomes in these engagements. Under her charge, she has developed her staff in management skills and job competencies. With her diligence and intelligence, she rose through the ranks to become the Head of Procurement in DSTA and the Ministry of Defence.

Emily is an ACTA certified trainer and achieved the Statement of Achievement in Project Management Professional and WSQ in Implementing Design Thinking. She is also a Ministry of Education registered trainer.

Emily is a walking encyclopedia in procurement matters and she is a formidable asset to any team that she is a part of.

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T014 1-Hr Overview on "Designing for your Customers" Framework

Do you face any, or many, of the following challenges today?

• What do my customers really want?

• How and where can I learn about what my customers’ needs and wants are?

• How do I analyse and define my customers’ needs and wants?

• What are the legislative, financial and operational constraints, and technological advancements that I should know?

• How do I prioritise my customers’ needs and wants and translate them into design requirements?

• How do I evaluate and select the best ideas and concepts to implement?

• How do I position my products and services in the marketplace and against my competitors?

• How do I bring people from various functional areas to work closely together on a new product / service?

The “Designing for Your Customers” Framework will help you overcome these challenges. It is a customer-driven commitment to designing products and services that best satisfy your customers’ needs and enhance their competitive position in the marketplace.

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Join us for this 1-Hr overview session on "Designing for Customers" framework where you will pick up some tools and techniques to help you meet your Customers' needs.

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Session Objectives

• The background and underlying principles of Designing for Your Customers – How and Why it works.

• How to tune in and listen to your customer’s spoken and unspoken needs and desires.

• How to prioritise and translate key customer needs into design requirements.

• How to generate new concepts and select the best concept that meets customer needs and desires.

• How to position your new concept (i.e. product or service) according to your customers, competition and corporate strategy.

Who Should Attend

• Senior Leadership Team, Directors, Department Heads and Managers

• Product Development Team Members

• Quality and Productivity Team Members

• Project Managers

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About the Speaker

Ching Feng has over 35 years of international experience, gained working in MNCs and various corporations in Australia, South Korea and Singapore. She has held senior management positions including as:

• GM, Strategic Planning and Development, Citibank Australia

• VP, Cyber Distribution Head, Citibank Korea

• MD, Spike Singapore (Digital Interactive Company)

• MD, IconMedialab ASEAN (Digital Interactive Company)

Building on her solid business foundation, Ching Feng founded Resonance Pte Ltd in 2002, providing digital consultancy and training to a broad spectrum of organisations including government agencies, hospitals, financial and educational institutions, and event management and non-profit organisations.

She has undertaken projects in business process improvement; user experience research and needs analysis; information design and web content development; digital marketing as well as developing and conducting workshops and training programmes for companies.

Examples include:

• “Designing for Your Customers: Tools and Techniques to Help You Meet Their Needs”, a specially-designed enterprise-wide training programme based on a Better Design | Better Product Framework. The tools and techniques have been used by a global company to champion several projects successfully.

• “Structured Content Writing”, a customisable workshop designed to train and coach employees on writing, organising and presenting information clearly and effectively to reach out to their target audiences. This has proven especially useful in re-organising and simplifying content such as policies and procedures.

• “Solving Problems and Making Decisions at Managerial Level”, a WSQ Programme designed for management development.

• “User Experience and Usability”, specially tailored research and facilitation workshops to help clients create and implement usable, useful and desirable digital solutions, including eCommerce, Corporate, Intranet and Community Portals for MNCs and government agencies.

Academic and professional qualifications:

• Master of Commerce (M. Comm.), University of New South Wales, NSW, Australia.

• Bachelor of Science (B.Sc.), Nanyang University, Singapore.

• ACTA (Advanced Certificate of Training Accreditation) - Full Accreditation awarded by WDA, Singapore (2010-2011)

• Certificate of Participation in Competency Standards Development awarded by IAL (Institute of Adult Learning) (2011)

• Certificate of Attendance in Business Model Workshop and Masterclass awarded by Business Model GmbH, Switzerland (2011).

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T016 1-Hr Overview on Powering Your Business with the Right IT Network

Few businesses today can succeed without the use of technology. Your IT network is a critical part of this technology.

IT networks also play an increasingly vital role in enabling the participation and development of people in nations, communities and business organisations disadvantaged by geography.

As a business leader, manager or professional, an in-depth knowledge of IT networking to support your businesses will put you in a superior competitive position instead of being handicapped by it.

To help your business to remain competitive and achieve business goals, finding the right IT network for your organisation is key.

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Session Outcomes

• Differentiating the various types of network

• Identifying the use of networks in business environments

• Selecting the appropriate network solution to meet your business needs

Who Should Attend

• Business leaders who want to gain a competitive edge by leveraging on an appropriate and effective network solution

• Small-Medium Size-Enterprise (SME) leaders, planners and managers

• Keen learners and new start-up owners

• Non-IT and IT professionals who need Telecom network knowledge to be more effective in managing technology projects and technical personnel.

• Anyone who wants to understand network concepts and how they can benefit his/her business

About the Trainer

Sng Kok Lam is a certified trainer with the Institute of Adult Learners, a Singapore Government Agency. He is also a registered trainer with the Singapore Ministry of Education.

Sng has worked as a Senior Service Manager in AT&T for over 15 years. He mentored, coached, and trained a team of service managers in Malaysia and India. He instilled in them a shared and enthusiastic commitment to customer service.

In 2009, Sng was awarded the prestigious AT&T Global Best of The Best Annual Award and the Asia Pacific Service Award for excellent customer service.

Sng also provided network service training in Mandarin for a customer in China. This resulted in the Chinese customer extending their MPLS service with AT&T for another 2 years.

Prior to his service management role, Sng was a pre-sales technical consultant providing technical consultancy, defining business solution, and responding to various Request for Proposals for international clients which resulted in over $80M in increased sales of AT&T network services in Asia Pacific. He achieved business sales target of over 100%. He attained Achievers Club “Certificate of Achievement” and the AT&T Asia Pacific Global Sales Spot Award.

Sng worked in Citibank for 4 years before joining AT&T. He was a Network Implementation Manager and directed the activities of network technology projects including network design for banking business. He was also responsible to perform the tactical aspects of multiple network transition projects including the installation of routers, switches and firewalls. He developed network design and implementation solutions which reduced banking business costs and increased business productivity by accessing banking applications efficiently.

Sng aspires to teach and share his knowledge with others. He graduated from the University of Wales in U.K with bachelor honours degree in Business Computing and Information Technology.

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E001 1-Hr Overview on Teaching How to Read through Phonics

Reading is a complex "cognitive process". It is a means of language acquisition, communication, and of sharing information and ideas. Reading development requires the understanding of letter sounds and patterns.

Phonics teaches the associations between letters and sounds. Phonics helps children to recognize and associate sounds of the letters in the alphabet. It is a systematic approach to learning how to read and write through letter-sound relationships. Through knowledge of Phonics, children are able to read through recognizing and associating sounds of the letters of the alphabet in the word they read. This will help them improve their reading skills and reading efficiency. Indeed, Phonics helps children to become confident readers.

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Who Should Attend

This Certificate Programme is specially designed for Preschool teachers and personnel with the drive and desire to advance their level of teaching/learning. Participants will receive an ECA Certificate for Trainers - Teaching How to Read Through Phonics.

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About the Speaker

Dorothy Lee is the founder, principal trainer and curriculum developer of ECA Enrichment Education Pte Ltd. She has over 25 years of experience in the education field.

Dorothy's experience include being:

• A Primary and Secondary School teacher;

• An Academic Director, Principal and Teacher in the Early Childhood Arena.

Dorothy has also helped set up and managed Pre-Schools in Singapore. She has trained many teachers in both Singapore and Myanmar.

Dorothy has a Masters Degree in Education Management as well as an Advance Diploma in Kindergarten Education and Teaching and an Advance Diploma in Early Childhood Education - Leadership.

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E002 1-Hr Overview on The Teacher's Toolbox

Has someone ever asked for your opinion, advice or an explanation on a topic that you are really good at? If you helped that person – I’m sure you did – you imparted your knowledge to him/her. You taught him/her something. That makes you a teacher.

Teachers are found everywhere, not just in schools: Trainers, coaches, experts, leaders, parents... the list goes on.

The question is – how well do you pass information on? This one question determines how good of a teacher you are.

Join us in this 1-Hour Overview Session to understand how to plan, prepare and conduct an effective teaching session. You will be shown a variety of techniques that will make you an even better educator than you already are.

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Who Should Attend

Educators who seek to improve their teaching techniques through practical application.

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About the Speaker

Remus Zhong has been in the education sector for over a decade and recently authored the book The Introvert Teacher, through which he seeks to share his experience and knowledge with those who wish to  improve their skills as educators, the better to impart their wisdom and expertise even more effectively.

An introvert himself, Remus appreciates the inner world of his learners, often encouraging them to share their thoughts and experiences at their pace. He is also conscious of his learners’ needs and seeks to understand them in order to better address and meet them.

His extensive training experience includes programmes in Life Science (Genetic Engineering, Microbiology, Immunology etc.), Food Science, Environmental Science, Journalism, Cyber-wellness, Critical Thinking, Presentation Skills and Public Speaking.

With a keen interest not only in science but also in the English Language, he has pursued, completed and achieved a distinction in a Diploma in Teaching of English to Speakers of Other Languages (TESOL) in early 2015, to further help his students, both local and international, improve their language capabilities and express themselves better through live presentations and public speaking.

Remus has trained in over 90 education institutes in Singapore and has mentored project groups, designed experiments and planned lessons, apart from developing fresh curriculum. His latest project in curriculum development is a series on gemstones and basic gemology. With its launch, he hopes to inculcate interest in the growing gem and jewellery industry in the ASEAN region.

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E003 1-Hr Overview on World Class Mathematics Approach - Singapore Style

Mathematics is a core subject offered in the Singapore education system. Singapore's approach to Mathematics has helped students do well in the United Nations' testing of Mathematics ability.

Students often face a variety of challenges in understanding, learning and applying Mathematical concepts and methods.

There are methods and approaches that can be used to facilitate not only in developing better understanding of concepts and methods in Mathematics, but also to achieve improvements in grades.

Join us for this 1-hour talk on how we have facilitated the learning of Mathematics to help students grasp concepts better and improve their grades.

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Session Objectives

• Learn about the challenging topics in the Singapore Mathematics syllabus.

• Learn about the use of Questioning in developing thinking about solving problems.

• Learn about the use of the Reverse Coaching Model to enhance the understanding of Mathematical concepts

• Learn the 5-Steps to Ace your Math Exams

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Who Should Attend

Anyone interested to learn about Singapore's approach to Mathematics.

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About the Speaker I

AIDIL Ali is the founder and owner of ZYD Math Academy. He established the company in 2014 to fully focus on his passion for Mathematics and helping students who are weak in the subject. Prior to this, he has been tutoring students on a 1-1 basis since 2005. In 2007, he was matriculated in Nanyang Technological University and graduated with Materials Science and Engineering in 2011. 

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He spent the next 2.5 years with an oil and gas service provider organisation in the operations as well as training department before pursuing his interest on a full-time basis.

As a student, Math has been his strength and interest so it was a natural occasion that he does well in the major exams until the year he went to college. Too much time was spent pursuing his other interest, Rugby, until he was unable to catch up on the lessons. It was also due to complacency that led to his downfall in Math.

As expected, he failed the A Levels Exam, including Math, and had to re-sit for the exam the following year (2004). It was in 2004 that he found the ‘magic’ to learn and strengthen the Mathematical concepts that were taught. Following this, he applied the same ‘magic’ to his first few students and they responded with significant improvements in their grades. Subsequently, he coined the ‘magic’ as the Reverse Coaching Model (RCM) and applied this technique in his classes.

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About the Speaker II

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SURYAKENCHANA Omar is the Managing Partner of SWKD Consulting LLP. He has been helping students become self-directed and collaborative learners for close to 20 years. He is also a Certified Coach for Identi3 Personality Profiling.

After serving 12 years with the Singapore Armed Forces, he ventured into the education sector, starting as a Research Scholar and Tutor at the National University of Singapore in 2003, where he was conferred the Master of Arts in 2008.

In 2007, he joined Republic Polytechnic as an Associate Lecturer where he adopted the Problem-Based Learning approach of facilitating learning. His 10 years of facilitating learning helped him develop Questioning and Observation as a key facilitation skill.

Prior to that, he has been helping students develop study skills through his private home-based sessions since 1989. In 2003, he conceptualised the Learning Facilitation Programme which proved a success in helping students become self-directed and collaborative learners. In 2013, he incorporated the use of Identi3 Personality Profiling to ascertain trait-specific study techniques. Since offering his study skills development programme to the public and schools in 2015, it has grown in outreach from year to year.

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